Client Solutions Manager, South Europe
Facebook's mission is to give people the power to share, and make the world more open and connected. Through our growing family of apps and services, we're building a different kind of company that helps billions of people around the world connect and share what matters most to them. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to make the world more open and accessible. Connecting the world takes every one of us—and we're just getting started.
Facebook is looking for a Client Solutions Manager to project manage the execution of Facebook Southern Europe strategy with Digital Natives customers (E-commerce, Dating, Travel, Media-Entertainment). The position will be based in our Dublin office (EMEA HQ) and report directly into the Director for Southern Europe. Due to the industry focus, a very profound digital expertise is essential. The Southern Europe Client Solutions Manager for Digital Natives strategy is a strategic and enthusiastic solution-driver who puts our customers at the core of everything we do. This is an outstanding opportunity to build and manage key relationships, project manage one of Facebook’s key priorities in EMEA and become a global expert in advanced solutions in the advertising digital space (Tech, Creatives and Measurement). With proven understanding of online advertising (both Performance and Branding) this role is responsible for partnering with international sales teams to develop industry relationships, drive revenue by designing and optimizing complex opportunities, and use deep data and analytics to build a consultative solution for our customers. The Southern Europe Client Solutions Manager for Digital Natives strategy will establish and strengthen international relationships with a focus on driving performance (both DR and Branding), knowledge transfer & business partner satisfaction. Success in this position requires strong consultative sales, robust project management skills and very analytical skills, a focus on client service, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines.
Program Management: Oversee the execution of the Southern Europe strategy with Digital Natives customers, which is one of the top priorities in the region. Set deadlines, coordinate the action plans and keep the teams accountable in delivery.
Sales and cross-functional collaboration Partner with Sales Managers, Client Partners and Client Solutions Managers (across France, Spain, Italy and Portugal) and key cross-functional teams (rPMM, Measurement, Creative Shop, Auction Dynamics and Solution Engineering) to make sure that full potential value is delivered to customers and best practices are leveraged and shared across EMEA.
Impact on few key selected customers Engage with Client Partners and Client Solution Managers in the region on few key selected customers to co-develop with them the future of Facebook’s solutions with Digital Natives Customers.
Build scalable systems and reporting:
Partner with sales teams on local business practices and ensure alignment with all teams
Ensure that the Digital Natives Strategy contributes to the broader strategy and business results in Southern Europe (and EMEA).
BA/BS degree preferred
7+ years’ experience working in consulting and with Digital Natives companies and demonstrated leadership experience required
Broad experience with the digital industry and business trends in the industry (ad-tech, creativity, agencies, Measurement)
Experience working effectively with XFN teams and all levels of management (internally and externally)
Relationships with marketing decision makers in industry
Advanced Excel skills, experience with analyzing datasets and delivering actionable insights
Knowledge of SQL or relational databases preferred
Proven track record of delivering on quota and obtaining positive reviews
Ability to manage multiple projects while maintaining strict attention to details
Ability to communicate, collaborate and work effectively on a international team
Ability to confidently present to external clients
Profound understanding of advertising success metrics
Avid knowledge of competitive set