The HR Services strategy is to centralise, standardise and simplify HR Administration globally to support BP’s businesses. HR Services will deliver this activity through Delivery Centres located in the Eastern and Western Hemispheres. A simple, consistent and connected customer experience is paramount.
Learning Services is accountable for the end to end operational delivery of courses with the learning catalogues.
Purpose of Post
The LTC is responsible for the provision of the goods and services required in order to facilitate the delivery of training session schedules. It is also responsible for ensuring the integrity and accuracy of all session data on GLOBE (internal workflow management system), and for recording the session costs (estimated & actual) as they are incurred against sessions.
Responsible for recording the costs (estimated and actual) for all goods and services contracted against a session – following up for invoicing within agreed timescales.
Maintain the absolute accuracy of the information held on the GLOBE (internal workflow tool) database. Session Change Management to ensure that changes or uncertainty in the session schedule are reflected in the GLOBE database and communicated to our vendors and Delivery team as required.
Schedule Trainers and Faculty in support of training sessions; liaising with multiple individual faculty and faculty vendors to this end and maintaining the “libraries” of training materials across all portfolios and courses. The LTC will also source and confirm appropriate training venues against a defined list of criteria.
Promptly identify any issues which may compromise the viability or quality of any assigned complex sessions and ensure these are communicated and actioned / escalated as appropriate.
Build a network of internal contacts in BP offices & Learning Centres in order to facilitate the booking of internal venue space for sessions as required and establish relationships with colleagues and external vendors.
Participation in relevant focused project work, contributing to the ‘Continuous Improvement’ of the processes, tools and systems of the team.
A level education or equivalent
Essential experience and job requirements
Experience in Learning and/or HR Administration, Logistics, Scheduling, Raising Purchase Orders
Strong communication and interpersonal skills and ability to build strong working relationships with all levels.
Excellent problem solving and customer service skills
Ability to effectively multitask and prioritise work in a demanding business environment to ensure goals and deadlines are met.
Numerate with a basic understanding of data analysis and reporting.
Attention to detail and a methodical and systematic approach to day to day work; ensuring the absolute reliability and integrity of outputs and system updates.
An continuous improvement approach; seeking simple, ‘best fit’ solutions to challenges.
Technical & Professional Competencies:
Experienced in the use of standard Microsoft Office Software packages.
Other Requirements (e.g. Travel, Location)
There are no additional requirements. Please respond with N/A below.
Desirable criteria & qualifications
Is this a part time position?
Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future.
To remain one of the world’s premier integrated oil companies, BP recognises that it needs a highly respected, high performing, world class HR function which combines the provision of strategic advice to business leaders with efficient and effective transactional support to managers and employees. The HR function does this through the development and delivery of well executed HR services and by defining standards, policies and processes to help ensure we have the right people in the right roles when we need them, motivated and able to deliver outstanding performance. This is achieved by delivering business partnering and support; operational excellence; people data and core HR processes; governance, policy and coherence and ensuring that we have an effective system of HR compliance and controls in line with regulatory requirements and company policies and standards and by creating coherence in core HR areas. We are looking for talented, committed HR professionals who can work with the business to deliver the right people solutions that create competitive advantage to the organisation.
Corporate & Functions